Communication!!!!

One of, if not THE, most important components to a successful business is communication.

Communication with fellow workers, clients and potential clients….

I have seen it all too many times when a client is lost because “the loop was not closed.” It is really is simple…

• Answer the emails (even if it is to say you need more time)
• Acknowledge others in their work, successes and endeavors
• Return the voice mails
• Reply to the social media comments and inquiries
• Follow up with a task or job after you complete it
• Make people feel acknowledged and important

Doing any or all of these can make the difference!! I know it can be overwhelming; hire a virtual assistant to help 😉

#tuesdaytip #howcanIhelpyourbusiness #communicate#sosimplebutsohard #delegate #clientservice

On my way…building a future

I feel as though my wheels are turning and look forward to the journey ahead. There is nothing I like more than helping a small business lessen their load and help them focus more on their mission while I take care of the details that get in their way.

For years, I have been searching for the right time and the right job to jump back in the working world.  Though I loved my museum days back at the Smithsonian and in Washington DC, I knew I had to redefine myself based on my current skill set.  Since my museum days were practically in the stone ages at the dawn of the Internet, returning to that field would have required some further education and interning.  It then dawned on me that the past 14 years have provided me with a whole new skill set of organization, flexibility, resourcefulness and communication as a Marine Corps wife.

While living the Marine Corps lifestyle, I was forced into new volunteer positions I otherwise never would have encountered.  I was required to maintain clear and detailed communication with hundreds of families (at times) when planning and carrying out family readiness plans.  My organizational skills were sharpened as I organized family readiness events for large units full of different family structures.  I also learned the art of organization on a personal and family level as we have moved over ten times in the past 17 years.  Flexibility and resourcefulness were key elements to successful deployments and moves.  I am an avid researcher and learner, knowing those two things keep you afloat in new situations.

So the skill set above has landed me here–becoming a virtual assistant.  Through the help of an amazing mentor, Melissa St. Clair, owner of Paper Chaser, I was hired by Freedom Makers based out of San Francisco.  Freedom Makers (FM) is a virtual assistant service provider that hires military spouses.  Through FM, I have two consistent clients.  One is based out of San Francisco and the other out of Washington, DC, thus showing how location is not a factor in virtual assistant services.  Each client has added new skills to my knowledge set, and I enjoy helping their organizations and businesses grow and thrive.

This past week has been a big one.  I have my first independent client and ordered some marketing materials to move forward in advertising my services.  I feel as though my wheels are turning and look forward to the journey ahead.  There is nothing I like more than helping a small business lessen their load and help them focus more on their mission while I take care of the details that get in their way.

 

What is a Virtual Assistant?

Many times the term virtual assistant is abbreviated to VA.  A VA usually works from their own home or a personal work space.  They provide professional support to small business or solo entrepreneurs.  They handle administrative, technical or creative tasks:

  • Client correspondence
  • Invoicing
  • Social Media
  • Newsletters and website maintenance
  • Research

7 REASONS YOU SHOULD HIRE A VIRTUAL ASSISTANT